Frequently Asked Questions

Everything you need to know about your POWERLOOK experience.

How can I track my order?

Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.

What is your return and exchange policy?

We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.

How do I find the right size for me?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our chart, as fits may vary between oversized and slim-fit styles.

Do you ship internationally?

Currently, we primarily ship within India. However, we are working on expanding our logistics to reach our international fashion community very soon.

What should I do if I receive a damaged item?

We maintain strict quality control, but if you receive a defective product, please contact our support team within 24 hours of delivery with photos of the damage for a quick resolution.